The following information is for customers who wish to buy the latest version of XMLwriter.
Support and Maintenance Package
- Free Maintenance/Minor Ugrades
You will receive free maintenance/minor upgrades for the major
version of the software that you have purchased.
For example, if you purchase XMLwriter v2.x, you are entitled to
versions 2.1, 2.2, 2.3, ..., 2.9 free of charge.
There is no time limit on this offer!
Maintenance/minor upgrades include new features and bug fixes.
- Priority Technical Support
You will receive a response from our friendly and helpful
technical support team within 1-2 business days.
- Priority Bug Support
If you experience a software problem, and if our development team
can reproduce the error,
Wattle Software agrees to use reasonable commercial efforts to
correct or provide a usable
work-around solution in an upcoming maintenance/minor upgrade.
- Priority Feature Support
If you wish to see a specific feature included in XMLwriter, and
if our development team agrees that the
feature request is feasible, Wattle Software agrees to use
reasonable commercial efforts
to include the feature in an upcoming maintenance/minor upgrade.
